Fluctuations during peak census hours strain already-taxed nursing teams. Using a secure platform to complete a visual exam and to initiate diagnostic testing, Envision Virtual Health Services is able to evaluate patients until an onsite clinician is available.
TELE-TRIAGE HELPS MANAGE CAPACITY, PROVIDE CONSISTENT CARE
By bringing together onsite nursing teams and our remote, credentialed emergency medicine clinicians, Envision Virtual Health Services’ tele-triage program allows for rapid increased coverage to manage intermittent and unpredictable volume surges. Once the volume surge is over, our tele-triage partners resume their usual operations and coverage model.
Rapid clinician activation through virtual health reduces the time it takes to call in a backup clinician and eliminates the time and expense of having a clinician travel to the facility. The tele-triage clinician is able to see patients within minutes of being notified.
There are numerous potential benefits to implementing a tele-triage program, including continuing to provide consistent quality care while decreasing variability in performance metrics and optimizing coverage costs.