Throughput Solutions at Texas Hospital Improve Patient Satisfaction, Reduce Emergency Department Average Length of Stay

Hospital Challenges

Envision Physician Services’ clinical and operational experts worked with this partner hospital’s E.D. administration to implement a Lean Daily Management (LDM) program. The program improves departmental throughput by implementing several procedural and operational innovations, including the optimization of the E.D.’s waiting room model and a mandate to keep door-to-clinician times within 20 minutes.