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Case Studies: Throughput Improvements See a 90% Drop in Left Without Being Seen at Piedmont Fayette Hospital

Case Study

Throughput Improvements See a 90% Drop in Left Without Being Seen at Piedmont Fayette Hospital

hospital location Piedmont Fayette Hospital | Fayetteville, GA

hospital challenges Hospital Challenges

Piedmont Fayette Hospital, located in Fayetteville, Georgia, is a 221-bed acute care hospital with a 58-bed emergency department treating 85,000 patients per year. Envision Physician Services has partnered with Piedmont Fayette for emergency medicine services for four years.

RESULTS

90% reduction in left-without-being-seen (LWBS) events, from 4.8% to 0.5%

27% reduction in discharge length of stay, from 229 minutes to 168 minutes

11% improvement in patient satisfaction scores, from 30th to 63rd percentile year over year

Increased E.D. capacity, accounting for 3,327 additional patients in 2018 ($415,917)

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