Case Studies: Throughput Improvements See a 90% Drop in Left Without Being Seen at Piedmont Fayette Hospital
Piedmont Fayette Hospital, located in Fayetteville, Georgia, is a 221-bed acute care hospital with a 58-bed emergency department treating 85,000 patients per year. Envision Physician Services has partnered with Piedmont Fayette for emergency medicine services for four years.
90% reduction in left-without-being-seen (LWBS) events, from 4.8% to 0.5%
27% reduction in discharge length of stay, from 229 minutes to 168 minutes
11% improvement in patient satisfaction scores, from 30th to 63rd percentile year over year
Increased E.D. capacity, accounting for 3,327 additional patients in 2018 ($415,917)