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Case Studies: Optimized, Engaged Staff and Revamped Bedding Processes Boost Throughput at Virginia Hospital

Case Study

Optimized, Engaged Staff and Revamped Bedding Processes Improve Workflow at Virginia Hospital

hospital location Envision Physician Services Partner Facility | Atlantic Coast, VA

hospital challenges Hospital Challenges

Despite an admission rate near 14 percent, the staff at this facility also treats a population of higher acuity and behavioral health patients, creating a highly variable workflow. In addition, the hospital experienced staffing issues for which the ED would often compensate by not utilizing fast-track beds, leaving the department without a consistent low-acuity strategy.

Envision recognized that a fully engaged staff was necessary for this partner hospital to deliver the highest-quality patient-centric care.


18% reduction in discharge length of stay, from 146 to 120 minutes

27% reduction in door-to-doctor times, from 26 to 19 minutes

42% reduction in left-without-treatment rates, from 2.4% to 1.4%


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