Lima Memorial Health System Turns Radiology Into a “Flagship Service”

Hospital Challenges

Lima Memorial Health System sought to improve radiology staff satisfaction, raise quality of care, reduce turnaround times and refine reporting quality.

Envision Physician Services prioritized revamping inefficient workflows while establishing advanced care protocols and identifying cost ineffective administrative practices.

RESULTS

6 hour decrease in average reported turnaround times, from 8 hours to 2 hours

20 minute average turnaround time for final emergent studies

55 minute average time for reporting critical findings to physicians

58% improvement in satisfaction rating for radiology turnaround times, from 62% to 98%