Case Studies: Improving E.D. Patient Flow at Baptist Hospital of Miami
Baptist Hospital of Miami experienced excessive emergency department (E.D.) wait times that were exacerbated by inefficient throughput pathways. The facility sought a solution that would help the E.D. adjust to growth in patient volume by improving workflow, care quality and patient experience.
30-minute improvement in door-to-door time
73% reduction in left-without-being-seen times (LWBS), from 3% to 0.8%
New floorplan improved workflow and patient experience