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Case Studies: Focus on Foundational Tactics Improves Front End Wait Times and LOS at Envision Partner Facility

Case Study

Focus on Foundational Tactics Improves Front End Wait Times and LOS at Envision Partner Facility

hospital location Envision Physician Services Partner Facility | Terre Haute, IN

hospital challenges Hospital Challenges

This facility was failing to meet corporate, division, and facility metric goals. They lacked a fully engaged full-time physician staff and experienced a high level of nursing staff turnover, resulting in misaligned goals and stymied workflow. The hospital also lacked a low-acuity strategy, impeding overall throughput. This facility turned to Envision Physician Services for help improving workflow to increase key performance indicators and patient experience.

RESULTS

75% reduction in arrival-to-bed times, from 8 minutes to 2 minutes

50% reduction in arrival-to-medical screening exam (MSE) times, from 20 minutes to 10 minutes

28% reduction in low-acuity length-of-stay (LA LOS) times, from 111 minutes to 80 minutes

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