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Case Studies: E.D. Quality Process Implementations Improve Patient Flow

Case Study

E.D. Quality Process Implementations Improve Patient Flow Amid Volume Surge

hospital location Envision Physician Services Partner Facility

hospital challenges Hospital Challenges

Faced with surging patient volume, an Envision Physician Services partner facility improved patient flow by reducing arrival-to-provider times and left-without-being-seen events.

RESULTS

25% reduction in average length of stay, from nearly 4 hours to under 3 hours

95% reduction in average arrival-to-provider time, from 142 to 6 minutes

75% reduction in left-without-being-seen rate, from 4% to less than 1%

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