Distributed Radiology Spurs Quality and Efficiency

Hospital Challenges

With multiple contracts for radiology coverage and an arduous quality assurance program, pulling records for case reviews was often a complicated process for WCH’s radiology department. These challenges often came to a head during Joint Commission inspections, so WCH partnered with Envision Physician Services to improve overall quality of their radiology services by streamlining and simplifying operations.

Envision recognized that optimized reporting and a more powerful quality assurance program were key to bolstering WCH’s confidence for Joint Commission inspections.

RESULTS

94% of E.D. STAT reads completed and reported within 28 minutes

95% of STAT cases completed and reported within one hour

100% of routine studies and reports delivered within 24 hours

Nearly 5% case review rate, well above the American College of Radiology (ACR) expected rate of more than 1%, with a less than 1% error rate