https://www.envisionphysicianservices.com/resource-library/case-studies/improved-e-d-departmental-culture-boosts-clinician
Case Study: Improved E.D. Culture Boosts Overall Quality of Care at Clinton Memorial Hospital in Ohio

Case Study: Improved E.D. Culture Boosts Overall Quality of Care at Clinton Memorial Hospital In Ohio

Case Study: Improved E.D. Culture Boosts Overall Quality of Care at Clinton Memorial Hospital in Ohio

Envision Physician Services developed unique solutions to improve patient satisfaction scores, door to doctor times, and LWOT rates at CMH.


35% Reduction in LWOT Rates

Left without treatment (LWOT) rates reduced from an average of 0.78 to 0.5.

31% Reduction in d2d Times

Door to doctor (D2D) times reduced by more than 31%, from 22 to 15 minutes.

32% INcrease in Patient Satisfaction

“Top-box” patient satisfaction score increased from 33.4% to 64.1%, improving rank from 1 to 30.